An error occurred, please try again later

Anyone attempting to access streaming media content (Youtube in particular) over Australian network TPG, will be familiar with the black screen of death, and the most unhelpful error on the planet - An error occurred, please try again later.

This killed me for a couple of days. I mean where do you start?

Thankfully though, with a little luck, and a lot of help from the guys over at whirlpool, I found the source of the problem - TPG have a transparent proxy issue.

Don’t worry if this doesn’t mean much to you. Most of the people I know wouldn’t have a clue what a transparent proxy is, or that they are even using one. I only mention it so that you have a couple more keywords if you decide to research any further via Google.

Put simply this is a TPG issue, and thankfully it’s relatively easy to fix.

Basically, all you have to do is to force your computer to use a specific proxy, rather than letting TPG decide for you transparently.

On a PC you’ll need to configure IE, Firefox, and any other browsers you use, to connect via the following proxy:

Server: proxy.tpg.com.au
Port: 3128

On a Mac you’ll need to configure your ethernet, airport, and any other network interfaces you use to connect via the following proxy:

Server: proxy.tpg.com.au
Port: 3128

This should put things right, but if it doesn’t work for you, you’ll find a number of other solutions discussed within the whirlpool forums, and you’ll also find a full list of alternative TPG proxies.